A Guardant USB dongle is a device designed to protect the server and associated data from unauthorized use and duplication. Each license contains information about the USB key number that should be used to start and run the software.
You will not be able to use the server in the following cases:
- USB key is not connected to the PC on which the software is installed;
- USB key drivers are not installed, or some errors occurred during the installation;
- the USB key physical number and the number, specified in the license, do not match.
To install drivers for Guardant USB keys on Windows, you need to:
- Make sure that you have administrator rights. Otherwise, driver installation will not be possible.
- You can download drivers for Guardant USB key from the manufacturer's website, or our website. You should consider version and bit-type of your operating system when downloading the drivers.
- Disconnect all other keys (if they were connected). The Guardant USB key should be connected to the port only after the drivers have been installed. If the key was plugged in prior to the driver installation and the standard Windows device installation wizard started running, remove the key from the port and complete the wizard.
- Close all applications to avoid file-sharing errors.
- Run
GrdDriversRU.msiorSetup.exeand follow the installation program's instructions. - After completing the installation procedure, check the Guardant USB-key operability. To do this:
- Connect the Guardant USB-key.
- Be sure that the key's network indicator is constantly lit.
- Make sure the Guardant USB key is listed in Windows Device Manager.
Tip
You can install Guardant key drivers during the software installation, as the distribution package contains the necessary key drivers.
